top of page

Privacy Policy

 for Helen Falls Lodge website

Helen Falls Lodge is committed to protecting your privacy and ensuring the security of your personal information. We protect the personal information of our website visitors, and guests. By using our website or services, you agree to the terms outlined in this policy

Personal Information  - We NEVER sell or rent your personal information.

This includes information that identifies you as an individual, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

How We Use Your Information

The information we collect is used for the following purposes:

  • To process and manage reservations and payments.

  • To communicate with you about your booking or inquiries.

  • To improve our services, website, and guest experience.

  • For marketing purposes, such as sending promotional emails (only if you have opted in).

 

* Sharing Your Information - we don’t share your information 

 Booking and Stay Information

If you book accommodations or services with us, we may collect:

  • Details of your reservation

  • Preferences or special requests

  • Feedback or reviews

We collect information through the following means:

  • Direct interactions: Information you provide via forms, bookings, emails, or phone calls.

Helen-Falls-gradient5.jpg
bottom of page